How It Works?

A predictable model for offshore delivery.

Define & Align

We start by understanding your goals, KPIs, and workflow requirements.

Recruit & Train

We source top-tier offshore talent and train them using Ant World playbooks.

Launch & Manage

Teams go live with full SLA tracking, reporting, and daily oversight.

Optimize & Scale

We measure performance, implement improvements, and grow your capacity.

Roles Catalog

We offer a variety of professional roles.

Back-Office & Administrative Roles

Finance & Professional Services

Customer-facing Roles

Industry-Specific Specialists

• Customer Support Representatives (voice, chat, email)

• Technical Support (Tier 1 & 2)

• Sales Development Representatives (SDRs)

• Appointment Setters

• Customer Success Associates

• Data Entry Specialists

• Virtual Assistants

• Document Processing Clerks

• Claims Processors

• Transcription Specialists

• Accounts Payable / Receivable Clerks

• Bookkeeping Support

• Payroll Processing

• Compliance & KYC Analysts

• Real Estate Virtual Assistants

• Healthcare Admin Staff

• E-commerce Operations Specialists

• Insurance Support Staff

• Promotional Products Specialists (artwork, order entry, supplier coordination)

Industries we Elevate

Saas

Real Estate

Promotional products

Insurance

Healthcare

E-commerce

Delivery Models

Scalable. Measurable. Cost-Effective.

Dedicated Teams (50+ roles)

Managed and SLA-driven.

Enterprise Outsourcing (100+ roles)

Custom structure + reporting.

Pod Model (5–10 roles)

Perfect for pilot teams.

Flexible Scaling

Expand or contract based on business needs.

Benefits

24/7 delivery capability

Ensure continuous business performance with round-the-clock global operations.

KPI alignment: CSAT, FCR, TAT, Accuracy

Every role is tied to measurable outcomes for quality, speed, and customer satisfaction.

Operational efficiency with lower costs

Streamline delivery and scale faster while reducing operational overheads.

Transparent reporting and management oversight

Gain full visibility into team performance through clear metrics and real-time dashboards.

Frequently asked questions

What services do you offer?

We provide outsourcing services in SaaS, real estate, insurance, healthcare, e-commerce, and promotional products.

How can I get started?

Contact us through our website to discuss your needs and receive a tailored proposal.

What industries do you serve?

We serve various industries including SaaS, real estate, insurance, healthcare, e-commerce, and promotional products, ensuring specialized support for each sector.

Are your services customizable?

Yes, our services can be tailored to meet your specific business requirements.

Do you offer support?

Yes, we provide ongoing support to ensure your success and satisfaction.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us", to learn more about our company, mission, and team.

Contact Us

Reach out to us for tailored outsourcing solutions across various industries.